Frequently Asked Questions
Your Questions Answered
General Information
1. What is Acrtmatic？
Acrtmatic is a comprehensive supplier of outdoor living kits, stands, indoor furniture and more, we do business on Amazon, Walmart and more, we cater to DIY enthusiasts as well as professional builders.
2. How do I contact Acrtmatic？
Please send an e-mail tomichaellian655@gmail.com.
3. What are your hours?
Acrtmatic office hours are Monday through Friday from 8 am to 4 pm Monday through Friday. You can also order on our website 24/7.
4. How do I place an order?
You can place an order through our website by selecting the products you need and adding them to your cart. For custom orders, please contact our customer service team for assistance.
TV Cover
1. Can I ues any tv or display?
Yes, any standard flat screen television or display can fit inside
Acrtmatic Outdoor TV cover within the specifications below. This
includes LED, LCD, or Plasma.
2. Can my regular TV fit in the TV cabinet?
Yes, my shell was specifically designed to transform ordinary televisions into outdoor televisions.
3. How does the fan work?
Plug the fan's power cord into the TV, and the fan will stop when the TV is turned off. The fan can also be plugged into other outlets.
4. Does the TV cover protect the back and front of the TV outdoors?
Yes,The Acrtmatic Outdoor TV covers are complete TV enclosures and
protect your TV 360°. The TV mounts inside of the outdoor TV box.
5. Will an outdoor TV cover work with different types of wall mounts?
Yes,all our enclosures can be used with any type of TV mount (flat, tilt,
full motion, ceiling, or cart). Make sure your mount can hold the weight
of your television and the enclosure.
6. How do I clean my TV cover?
Your outdoor TV cover will look its best when kept clean. The front and back housing can be cleaned with a mild soap and water.
7. How do I weatherproof my TV for outdoor use?
Using an outdoor TV case is a cost effective and comprehensive solution
to weatherproofing your TV for outdoor environments. Acrtmatic Outdoor
TV box are made to weatherproof your TV outdoors by offering complete
360 degree protection with things like hard case back housings using
shatter resistant clear front panels, dual and triple seal systems, heat
exhaust ports with dust and bug shields, filtered fan systems for
moisture control.
8. Is glare a problem? How can it be solved?
Anti-glare front panel is the standard configuration of our chassis, many customers reflect the acrylic transparent front panel anti-glare worse than our front panel is after special treatment, than all the acrylic on the market are better!
Shipping & Returns
1. When will I get my order?
Typically, standard shipping takes 2-4 business days in the Western U.S., 3-5 days in the Central U.S. and 4-7 days in the Eastern U.S.
2. Where are you shipping to?
Acrtmatic ships to the 48 contiguous United States. At this time we are unable to ship to Alaska, Hawaii or internationally.
3. What is your return policy?
You may return an item within 30 days of purchase if it is new and unused and comes with the original packaging, tags and labels. To initiate a return, please contact our support team with your name and order number.